This is an update to the Knowledgebase support article and general precaution.
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Enabling the Enterprise Mode on KM devices
Article Number
515
Category:
How To
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Question/Issue:
To connect AutoStore or KYOcapture with Kyocera Mita devices the so called Enterprise mode has to be enabled at the device.
The firmware of the copier must be up to date and it must have a copier hard drive installed in order for it to work.
Answer/Solution:
Press the button for the status menu
Enter the service code ******** // removed by forum admin (needs to be done by a Kycoera reseller)
Type the number 510 which will bring you to the menu where the enterprise mode can be activated
**If 510 is not available, the firmware is not up to date.**
Press the Green Button
You can now choose whether to enable or disable the enterprise mode - please Enable it, and press the Green Start Button
Leave the menu with the yellow // reset button, or stop/clear
Enter 1
Press the Green Button to leave the service menu
******SPECIAL NOTES: ENABLING ENTERPRISE MODE WILL CAUSE A MFP HARD DRIVER ERROR (C0640), AND THE COPIER THE HARD DRIVE WILL NEED TO BE FORMATTED WITH SIMULATION 24.
1. THE SCANNER CONFIGURATION WILL BE LOST AND WILL NEED TO BE RECONFIGURED WITH THE KYOCERA KYOCAPTURE DEVICE MANAGER IF YOU WISH TO RE-ENABLE SCAN2PC AND SCAN2EMAIL, YOU CANNOT USE THE TYPICAL WEB SECTIONS OR THE SCANNER ADDRESS EDITOR.
2. SCAN2FTP, SCAN2SMB, AND SCAN2DATABASE ARE NOT AVAILABLE WITH ENTERPRISE MODE ON.
3. NETWORK FAX FEATURES WILL BE DISABLED, INCOMING AND OUTGOING.
This should be looked at before performing the installation and discussed with the client.
--------------------------------------------
Enabling the Enterprise Mode on KM devices
Article Number
515
Category:
How To
---------------------------------------------------------------------------
Question/Issue:
To connect AutoStore or KYOcapture with Kyocera Mita devices the so called Enterprise mode has to be enabled at the device.
The firmware of the copier must be up to date and it must have a copier hard drive installed in order for it to work.
Answer/Solution:
Press the button for the status menu
Enter the service code ******** // removed by forum admin (needs to be done by a Kycoera reseller)
Type the number 510 which will bring you to the menu where the enterprise mode can be activated
**If 510 is not available, the firmware is not up to date.**
Press the Green Button
You can now choose whether to enable or disable the enterprise mode - please Enable it, and press the Green Start Button
Leave the menu with the yellow // reset button, or stop/clear
Enter 1
Press the Green Button to leave the service menu
******SPECIAL NOTES: ENABLING ENTERPRISE MODE WILL CAUSE A MFP HARD DRIVER ERROR (C0640), AND THE COPIER THE HARD DRIVE WILL NEED TO BE FORMATTED WITH SIMULATION 24.
1. THE SCANNER CONFIGURATION WILL BE LOST AND WILL NEED TO BE RECONFIGURED WITH THE KYOCERA KYOCAPTURE DEVICE MANAGER IF YOU WISH TO RE-ENABLE SCAN2PC AND SCAN2EMAIL, YOU CANNOT USE THE TYPICAL WEB SECTIONS OR THE SCANNER ADDRESS EDITOR.
2. SCAN2FTP, SCAN2SMB, AND SCAN2DATABASE ARE NOT AVAILABLE WITH ENTERPRISE MODE ON.
3. NETWORK FAX FEATURES WILL BE DISABLED, INCOMING AND OUTGOING.
This should be looked at before performing the installation and discussed with the client.